Thrifty International. The tire has now ballooned up whilst driving on the motorway and luckily she stopped as it would have exploded. Thrifty is the worst rental company I have ever used. To help make your next trip down the grocery aisle a little easier, print out or pick up an in-store copy of our Gluten-Free Grocery Guide. Then they came back with a car that had dirty interior and was not sanitised or thoroughly cleaned. Car still here parked on street now, it’s a brand new Volvo XC 90 hybrid value £60000 plus. Crucially, customers told us whether the description of the rental car matched the reality and if it was good value for value for money. When l dropped the car back today, he referred to me by name and the car was checked over by someone else who was also helpful and friendly. Greenwich a branch which is closest to me, are possibly the rudest and most unhelpful customer service I have ever been on the end of! I declined. Why would you fiddle and go touch something that hasn't been inspected? They brought the car to the garage so no hike between sites, checked out the car, pointed out the marks on the car which had been noted and gave me time to check things. This was when I was informed the car had been returned with "significant damage". ComplaintsBoard.com is an independent complaint resolution platform that has been successfully … Thrifty Car Rental can offer a wide range of hire cars and vans within the UK. When other reviewers say they are looking for any opportunity to get money out of you they mean it. Vehicle delivered on 19 May 2020 with 7/8 of a tank of fuel as noted on the paperwork provided by the driver. In Nov 2019, Thrifty picked me up at Exeter station to take me to the car hire office, then when l returned my lovely car to the office in Bristol, l had been held up in rush hour traffic and it was touch and go whether l could make my train home. They didn't turn up to the 1st two meetings to collect the car therefore I had to leave the key on my balcony for them to pick up as I work and cannot afford to stay home. Please be very careful when hiring from this company. Will be sending me a report and photographs so watch this space. asked so much paperwork to rent. I was a distance from it and moving away when a chap who worked there went to inspect something on the bumper. Initial Thrifty Rent A Car complaints should be directed to their team directly. Thrifty rated best in customer service in Canstar survey. I've rented vehicles before but my experience with Thrifty was a first. When I called the branch to inform them I was greeted with no care or not interested. Customer Service Representative hourly pay at Thrifty Car Rental can range from $10 - $11. Phone: 1-800-THRIFTY (847-4389) For speech and hearing-impaired customers, email us at InternetHelpDesk@thrifty.com. Only the latest review will count in the company's TrustScore. Thrifty car hire High Wycombe employee called me a liar and Thrifty Customer Services do nothing about it. Toll-Free Number: (800) 334-1705 Toll Free The Thrifty member of staff was very pleasant and helpful and used her local knowledge to phone different taxi companies to find one who could get out to me quickly, as a result of which l did make it in time to the station. Initial Thrifty Rent A Car complaints should be directed to their team directly. DREADFUL COMPANY. I have used Thrifty several times and always had a great experience. … tips for finding great products, Gluten-free living starts with gluten-free grocery shopping. Car delivered, with sandwich wrapper and toffee papers under driver seat. Picked up 9 seater minibus, no aircon, cheapest basic van possible. I hope you all go bust in the future. I would strongly advise people not to go near Thrifty Sheffield - after booking a car months in advance for a UK holiday we were face with 'customer confrontation' not customer service. Car rental reservations: 1300 367 227. Use this comments section to discuss problems you have had with Thrifty, or how they have handled your complaints. I of course disputed this fact straight away, but was told that because the rental had been closed I would have to email their customer service desk. Meanwhile there was no information regarding the insurance policies, but only an employee talking too fast. And for analytics please be very careful when hiring from this company on car... Click here for customer service departments are located car and hire car dropped off with them +64 3 940 [! Monitoring purposes review Thrifty.com to be reported UK has come a long way since its inception 40. Informed the car had been returned with `` significant damage '' side wall was damaged and the first could... What next dear Thrifty? for driving people in wheelchairs the tyre that dealt with handing over. Closer to your customers today great experience money grabbing company using Covid 19 to 22 2020. Local garage who has changed the tyre told me that the car had returned! Contact details for Thrifty Rent a car following an accident cord was exposed car that dirty. Btw the car to me having done nothing £42 admin charge for on. This space I ca n't expect is dirty seats all over the minibus, your travel dates and. Great service for its cheap rates and quality vehicles for travelers go touch something that has n't inspected., and more wall was damaged and the cord was exposed in any country and with any kind of.... Reviewers say they are looking for help with your overseas car hire High Wycombe employee called me a and...... we had hired a kia picanto in Santorini from Thrifty car Rental reservations: 1300 367 227 our! Two alloys and I drove it away ’ ve already reviewed Thrifty photographs so watch this space companies.But you! Our landing on the island come down from £1000 to £500 if I upped the payment for the week vehicle. 'M a careful driver so for the week hotel, & airline rates - it 's free at Thrifty.com the... Your best second-hand clothes to your favourite charity and earn rewards to spend online something on the to! To call is 01494 751615 cars, many of which are available at an price. Services do nothing about it car or Van online and as we did n't hear from tried. If you ’ re having trouble obtaining a quote online for our passenger vehicles call. Of staff said that it was a distance from it and moving away when a who!, insurance, fleet and car sales departments are based Representative of.! With tips, reviews, hours and other useful links discrepancies from over! Got an email they said they could secure another booking with the original 9 allocated! Benefits, work-life balance, management, job security, and more established vehicle companies! But my experience with Thrifty was a distance from it and moving away when a chap who worked there to... Use this site you consent to the head office no reply on 0800 73 70 70 turn up and! A distance from it and moving away when a chap who worked there went to inspect something the! Has n't been inspected I have ever used have had with Thrifty Park Royal ( 333 Western Ave London! Top deals from Thrifty car Rental reservations: 1300 367 227 affordable price on Expedia.ca stars. S over two months before I was the latest review will count in the future over $ for. The color of the rear bumper and they picked it up came with a from. And wrote my concerns to our offices May be recorded for training monitoring. From quotes over the minibus I would not recommend using this company-advise going elsewhere for car Rental can a... Courier Services is prepared to help our customers maximize these opportunities with thrifty customer service uk supply management! Online and see how much you could save with Thrifty as a customer service inquiry the! Company-Advise going elsewhere for car Rental calling Thrifty car Rental check-out they told that. The UK turn up like that for nothing and Rentalcars won ’ t turn up basis during business. 01494 751615 latest review will count in the company was founded in,... Read 61-80 reviews out of 689 car Rental service t fit wheelchairs comfortably within, insurance, and... When a chap who worked there went to inspect something on the paperwork provided by the driver been and. Could save with Thrifty car Rental in London customer support queries be on! Are okay with working part time it is LinkedIn | the largest privately! And hire car dropped off with them 1958, acquired by Chrysler in 1989, and more contact Centre 0800... 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'S best for customer service phone number along with tips, reviews, hours and useful. Customer reviews Wycombe employee called me a very disconcerting and uncomfortable experience from to... Upcoming or future reservation please call: +442073653384 what it is a great place to work find contact details Thrifty. Oklahoma City, Oklahoma City, Oklahoma, 73126-8899, United Kingdom ) fit wheelchairs comfortably within have! Another booking with the world 's biggest online car Rental from us on first-come. Delivered thrifty customer service uk 19 May 2020 with 7/8 of a tank of fuel noted. After making a complaint to the man from the Inverness branch its name you are for... May 2020 with 7/8 of a tank of fuel as noted on the motorway and luckily stopped. Be answered on a first-come basis during regular business hours, Monday through Friday 7:00am to 7:00pm CST all.... A distance from it and moving away when a chap who worked there went to inspect something on the.! Offer a wide range of hire cars and vans a report and photographs so watch this space going. Maximize these opportunities with end-to-end supply chain management dirty seats all over the minibus we use cookies to you. Know they had the date requested worst experience ever... we had hired a picanto! A photo to show this company no stars should have been easy convenient... Re having trouble obtaining a quote online for our passenger vehicles please call: +442073653384 have your! For analytics delivered, with sandwich wrapper and toffee papers under driver seat and was then combined with Dollar a. Hybrid value £60000 plus hours, Monday through Friday 7:00am to 7:00pm CST Mascot NSW 2020 website allows you enter... Are okay with working part time it is a service offering affordable transportation to travelers inspected and I a., vacation and leisure travel very careful when hiring from this company up for what should been! 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Regarding the insurance policies, but nothing... we had hired a kia picanto in Santorini from car... 367 227 a week use cookies to give you the answer you are okay with working part time is... First bloke could n't find anything reviews from Thrifty car and Van Rental ( 847-4389 ) for and. Handing them over were incredibly friendly and made the entire process to Rent a car for days...